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Product Care - Watches

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For all bracelets (except leather and delicate straps) and all water resistant watch cases use a toothbrush with soapy water and a soft cloth for drying.


Your Swatch is water-resistant. A hard knock or other events such as battery changes might cause the watch to lose its water-resistance without you realising it. Therefore, it is recommended to check it regularly.

Change of battery

You can have your watch battery changed for free at any of our corporate Swatch stores. If you are not located near a Swatch store, our official Swatch retailers will be delighted to help you out. If you don’t have access to a corporate Swatch store or an authorized retailer, please contact our Customer Care department at for assistance.

Bathing in the sea

Always rinse your watch with lukewarm water afterwards. Sea water especially affects the quality of the leather, painting and plastic.

Magnetic fields

Avoid placing your watch on speakers or other electrical motors with strong magnetic fields as they can affect the running of your Swatch watch.


A hard knock might cause diverse damages to your watch. Therefore, avoid all types of shocks, including thermal shocks.


Avoid extreme temperatures above 60C or 140 F, below -10C or 14F or extreme temperature changes.

Date change

The date of the Swatch watch changes between 11 PM and 3 AM. Therefore, do not adjust the date function during this time. It could seriously damage the watch movement.

Polish the glass

Light scratches on your synthetic glass can disappear by polishing it. Use polish cream (or abrasive dental fresh) or go to your Swatch retailer to refresh your watch.

Chemical products

Avoid direct contact with solvents, detergents, mosquito repellent, perfumes, sun creams or other cosmetic and chemical products since they may damage the bracelet, the watch case, the glass or other synthetic and natural parts of your watch.

Chrono hands adjustments

When the Chrono hands are out of alignment (e.g. due to a shock or a knock), they can be quite easily “adjusted or calibrated” back to their original positions. For more details, please check our "complete manual chrono PDF" on

And finally…

If you have a problem with your Swatch product, please contact your nearerst Swatch retailer.

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